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Terms and Conditions

Edstart Hong Kong Ltd by Sportscover Australia Pty Limited. However by enrolling in Edstart’s services, you do so at your own risk and Edstart Hong Kong, it’s owners, employees and coaches will not be liable for personal injury or loss of property during any of our sessions.

CLASS CANCELLATIONS – THUNDER, LIGHTNING, AND/OR HEAVY RAIN

For all our outdoor venues, we will try out best to run the classes as scheduled. Classes will be cancelled in the event of heavy rain, thunder, and lightning. The decision will be made by the coach on the day, at the venue. We will notify you as soon as possible if there is a cancellation, via email. If a class is cancelled due to rain, we will offer you a credit.

All classes will automatically be cancelled in the event a Black Rainstorm Warning or Typhoon Signal no. 8 is raised

CREDIT POLICY

If a class is cancelled by us for reasons such as bad weather or the coach is sick, we will offer you credits off your next set of classes you book with us. This will be given to you in the form of a coupon code at the end of term or upon request. The coupon code must be used within the same year period with the exception of seasonal classes. Credits are non-refundable.

MAKEUP CLASS POLICY

If you miss a class due to sickness, then you’re entitled to a maximum of 1 make up classes within the term or alternatively in the next term if the former is not a viable option. Absence from the class must be communicated at least 2 hours prior to the class by contacting Edstart Hong Kong via email. We will also try to accommodate a make up class in one of our other sessions at the same venue on a different day.

 

REFUND POLICY

Classes will be cancelled at the discretion of Edstart Hong Kong Ltd, if conditions are dangerous and not safe for students. This may include rain, high winds, impending storm warnings, or damage to the venue. In the event of school closure due to SARS, H1N1 Swine Flu, COVID-19 or any other unforeseen event, no refund or credit will be provided.

 

PAYMENT POLICY

Payments must be received in full before your first class. If you join the term late the payment will be pro-rated.

PARENT/GUARDIAN ATTENDANCE

We require the presence of a parent/guardian throughout the class for students younger than 3 years old. Parental accompaniment is not required for children aged 3+ years although we suggest that guardians for children younger than 4 years do stay on premises in case they are required.

CLASS PHOTOS

Our coaches take photos of our students from time to time for sharing with parents and for potential promotional usage, which may include our website, Facebook page, and flyers. If you object to a photo of your child being taken please inform us in writing by emailing: admin@edstarthk.com

SPORTS ATTIRE

It is the responsibility of all parents/guardians to ensure their children are dressed in proper sports attire for each class.